{"id":741,"date":"2026-06-13T09:58:54","date_gmt":"2026-06-13T09:58:54","guid":{"rendered":"https:\/\/amberleafshop.com\/?page_id=741"},"modified":"2026-06-13T09:58:57","modified_gmt":"2026-06-13T09:58:57","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/amberleafshop.com\/nl\/terms-conditions","title":{"rendered":"Algemene voorwaarden"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Laatst bijgewerkt:<\/strong> 13 juni 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Welcome to AmberLeafShop. These Terms &amp; Conditions govern your access to and use of our website, products, order support, customer service, payment confirmation, shipping arrangements, and after-sales services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By visiting our website, contacting us, placing an order, or using our services, you agree to be bound by these Terms &amp; Conditions. If you do not agree with these Terms, please do not use our website or place an order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Website:<\/strong> <a href=\"https:\/\/amberleafshop.com\/nl\/\">https:\/\/amberleafshop.com\/<\/a><br><strong>Naam van de winkel:<\/strong> AmberLeafShop<br><strong>E-mail:<\/strong> <a href=\"mailto:chunghwashop11@gmail.com\">chunghwashop11@gmail.com<\/a><br><strong>Telefoon \/ WhatsApp:<\/strong> +44 7922291211<br><strong>Zakelijk adres:<\/strong> 18 Royal Mile, Oude Stad, Edinburgh, EH1 1QG, Schotland, Verenigd Koninkrijk<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. About AmberLeafShop<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AmberLeafShop is an online store providing product information, order support, stock confirmation, packaging confirmation, shipping support, payment confirmation, and after-sales assistance for selected tobacco products intended for adult buyers only.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our products may include, depending on current availability:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Amber Leaf Originele tabak om zelf te rollen 50 g<\/li>\n\n\n\n<li>Amber Leaf Original 5\u00d750g box option<\/li>\n\n\n\n<li>Amber Leaf Original 10\u00d750g box option<\/li>\n\n\n\n<li>Golden Virginia Original tabak om zelf te rollen 50 g<\/li>\n\n\n\n<li>Lambert &amp; Butler Original Cigarettes 20 Pack<\/li>\n\n\n\n<li>Richmond King Size Cigarettes 20 Pack<\/li>\n\n\n\n<li>Other selected UK-style tobacco products<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Product availability, packaging version, shipping route, delivery time, and payment method may vary depending on stock, destination country, product type, and current logistics conditions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Adult Buyers Only<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AmberLeafShop is intended only for adult buyers who meet the legal minimum age required to purchase tobacco products in their country or region.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using this website, contacting us, or placing an order, you confirm that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You are of legal age to purchase tobacco products in your country or region.<\/li>\n\n\n\n<li>You are not purchasing tobacco products on behalf of a minor.<\/li>\n\n\n\n<li>You will comply with all applicable laws, rules, customs regulations, and import requirements in your destination country or region.<\/li>\n\n\n\n<li>The products you order are legally permitted to be purchased, imported, delivered, and received in your destination country or region.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to refuse, cancel, suspend, or decline any order if we believe that the order does not meet legal, age-related, destination, payment, delivery, or compliance requirements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Customer Responsibility for Local Laws<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for understanding and complying with the laws and regulations of their own country, region, or destination.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before placing an order, customers should confirm whether tobacco products may be legally purchased, imported, delivered, and received in their location.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AmberLeafShop does not guarantee that any product listed on the website is legal to purchase, import, or receive in every destination.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders may be cancelled if a destination restriction, customs issue, legal requirement, delivery limitation, or compliance concern applies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Product Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We try to provide accurate product names, product descriptions, pack sizes, box quantities, product images, and general product information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, product information may change due to supplier updates, packaging changes, health warning changes, market version differences, batch differences, stock changes, or legal packaging requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Product images are for reference only. Actual products, packaging, labels, health warning images, outer box design, and market version may vary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should contact customer service before ordering if they need to confirm a specific product version, packaging style, quantity, or box format.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Packaging Notice<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tobacco product packaging may vary due to batch updates, market version, plain packaging rules, health warning rotation, outer box format, or supplier changes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, Amber Leaf Original 50g may be available in single pouch format, 5\u00d750g box format, or 10\u00d750g box format, but the outer box design and warning images may not always match website images exactly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By placing an order, you acknowledge and accept that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product images are for reference only.<\/li>\n\n\n\n<li>Packaging may vary from the image shown on the website.<\/li>\n\n\n\n<li>Health warning images may vary by batch or market version.<\/li>\n\n\n\n<li>Outer box packaging may differ from single pouch packaging.<\/li>\n\n\n\n<li>Minor packaging differences do not automatically qualify as a product defect.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If packaging style is important to you, please contact us before placing an order or before dispatch.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Product Availability and Stock Confirmation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All products are subject to availability.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A product shown on the website does not guarantee that it is currently in stock or available for your destination.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After an order is placed, our customer service team may confirm:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product availability<\/li>\n\n\n\n<li>Aantal<\/li>\n\n\n\n<li>Verpakkingsvariant<\/li>\n\n\n\n<li>Vervoersroute<\/li>\n\n\n\n<li>Delivery destination<\/li>\n\n\n\n<li>Betaalmethode<\/li>\n\n\n\n<li>Order requirements<\/li>\n\n\n\n<li>Any restrictions or special conditions<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If an item is out of stock after you place an order, we may contact you to discuss one of the following options:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Waiting for restock<\/li>\n\n\n\n<li>Replacing with another available product<\/li>\n\n\n\n<li>Adjusting the order quantity<\/li>\n\n\n\n<li>De bestelling annuleren<\/li>\n\n\n\n<li>Indien van toepassing, een terugbetaling uitvoeren<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Orders and Order Confirmation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Placing an order on our website does not automatically mean the order has been accepted or confirmed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An order is considered confirmed only after:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product availability is checked<\/li>\n\n\n\n<li>Destination and shipping route are reviewed<\/li>\n\n\n\n<li>Payment method is confirmed<\/li>\n\n\n\n<li>Payment is received or verified<\/li>\n\n\n\n<li>Customer service confirms the order can be processed<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product out of stock<\/li>\n\n\n\n<li>Incorrect product information<\/li>\n\n\n\n<li>Incorrect pricing<\/li>\n\n\n\n<li>Suspicious transaction<\/li>\n\n\n\n<li>Payment issue<\/li>\n\n\n\n<li>Bestemmingsbeperking<\/li>\n\n\n\n<li>Shipping limitation<\/li>\n\n\n\n<li>Legal or compliance concern<\/li>\n\n\n\n<li>Customer failure to provide necessary order information<\/li>\n\n\n\n<li>Customer failure to confirm payment or delivery details<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8. Prices and Payment<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Product prices, shipping fees, payment methods, and any available order options may vary depending on product type, quantity, destination country, logistics route, payment method, and current availability.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mogelijke betaalmethoden zijn onder andere:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Creditcard<\/li>\n\n\n\n<li>Bankoverschrijving<\/li>\n\n\n\n<li>USDT<\/li>\n\n\n\n<li>Wij<\/li>\n\n\n\n<li>Streep<\/li>\n\n\n\n<li>WeChat Pay<\/li>\n\n\n\n<li>Alipay<\/li>\n\n\n\n<li>Google Pay<\/li>\n\n\n\n<li>Apple Pay<\/li>\n\n\n\n<li>Western Union<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Not all payment methods are available for every order, product, or destination.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may be required to contact customer service after placing an order to confirm the available payment method.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We do not directly store full credit card numbers or full bank card details on our website. Payment may be processed by third-party payment providers or financial service providers according to their own terms, policies, and compliance requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Als de betaling niet kan worden geverifieerd, kan de bestelling vertraging oplopen, worden opgeschort of worden geannuleerd.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Payment Confirmation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some orders may require manual payment confirmation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may be asked to provide payment confirmation information, such as payment reference, transaction screenshot, payment receipt, or related order details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AmberLeafShop reserves the right to delay or cancel an order if payment is incomplete, unclear, reversed, disputed, high-risk, or not successfully verified.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Shipping and Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may support several shipping methods depending on destination and order details, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Koeriersbezorging<\/li>\n\n\n\n<li>Luchtvracht<\/li>\n\n\n\n<li>Verzending per post<\/li>\n\n\n\n<li>Speciale lijnservice<\/li>\n\n\n\n<li>Andere beschikbare bezorgopties<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Available shipping methods vary by country, product type, parcel weight, customs requirements, logistics conditions, and current route availability.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery time is confirmed by destination country and shipping route. Any estimated delivery time provided by customer service is an estimate only and is not a guaranteed delivery date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping may be delayed due to customs checks, weather, flight changes, courier delays, postal delays, destination restrictions, holiday periods, incorrect address information, failed delivery attempts, or other circumstances beyond our control.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. DDP, Customs, Taxes and Destination Charges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Where possible, we usually try to arrange DDP tax-included delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, DDP service may not be available for all products, orders, destinations, routes, or special situations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In some cases, customers may be responsible for additional destination-side costs, including but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Toeristenbelasting<\/li>\n\n\n\n<li>Invoerrechten<\/li>\n\n\n\n<li>Douanekosten<\/li>\n\n\n\n<li>Retourkosten<\/li>\n\n\n\n<li>Kosten voor herbezorging<\/li>\n\n\n\n<li>Kosten voor adreswijziging<\/li>\n\n\n\n<li>Opslagkosten<\/li>\n\n\n\n<li>Kosten bij mislukte levering<\/li>\n\n\n\n<li>Customs inspection fees<\/li>\n\n\n\n<li>Kosten voor betalingsverwerking<\/li>\n\n\n\n<li>Overige kosten aan de bestemmingszijde<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Special situations may include, but are not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Onjuist afleveradres<\/li>\n\n\n\n<li>Customer refusal to receive the parcel<\/li>\n\n\n\n<li>Unsuccessful delivery attempts<\/li>\n\n\n\n<li>Customer failure to cooperate with courier or customs requirements<\/li>\n\n\n\n<li>Bestemmingsbeperking<\/li>\n\n\n\n<li>Customs delay or customs issue<\/li>\n\n\n\n<li>Terug naar de afzender<\/li>\n\n\n\n<li>Verzoek tot herlevering<\/li>\n\n\n\n<li>Order cancellation after dispatch<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should contact us before ordering if they are unsure whether their destination can receive the product.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Customer Responsibilities<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for providing accurate, complete, and up-to-date order information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Volledige naam<\/li>\n\n\n\n<li>E-mailadres<\/li>\n\n\n\n<li>Telefoonnummer of WhatsApp-nummer<\/li>\n\n\n\n<li>Correct delivery address<\/li>\n\n\n\n<li>Land van bestemming<\/li>\n\n\n\n<li>Productnaam<\/li>\n\n\n\n<li>Aantal<\/li>\n\n\n\n<li>Payment information<\/li>\n\n\n\n<li>Any special delivery or packaging request<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for any delay, return, failed delivery, additional charge, or loss caused by incorrect or incomplete information provided by the customer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers must also ensure that the products ordered may be legally purchased, imported, delivered, and received in their destination country or region.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Delivery Address and Failed Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers must provide a correct and complete delivery address before dispatch.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a parcel is delayed, returned, lost, rejected, or requires redelivery due to customer-side reasons, the customer may be responsible for related costs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer-side reasons may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verkeerd adres<\/li>\n\n\n\n<li>Onvolledig adres<\/li>\n\n\n\n<li>Verkeerd telefoonnummer<\/li>\n\n\n\n<li>Weigering om het pakket in ontvangst te nemen<\/li>\n\n\n\n<li>Het pakket niet ophalen<\/li>\n\n\n\n<li>Geen reactie op het contact van de koerier<\/li>\n\n\n\n<li>Het niet naleven van de douane- of leveringsvoorschriften<\/li>\n\n\n\n<li>Beperkingen per bestemming<\/li>\n\n\n\n<li>Unavailable recipient<\/li>\n\n\n\n<li>Address change after dispatch<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Once an order has been dispatched, we may not be able to change the delivery address.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Order Processing Time<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After payment is confirmed, we usually aim to process orders within 1\u20133 working days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Processing time may be longer during high-demand periods, stock checks, payment verification, packaging confirmation, route review, holiday periods, or compliance checks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De verwerkingstijd is niet hetzelfde als de levertijd.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery time depends on the destination country, shipping method, customs clearance, courier handling, and current logistics conditions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">15. Cancellations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may request to cancel an order before dispatch.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the order has not yet been processed, packed, confirmed with the logistics provider, or dispatched, we may accept the cancellation and process a refund where applicable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once an order has been processed, packed, handed to the carrier, dispatched, or shipped, cancellation may not be possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If cancellation after dispatch is possible, the customer may be responsible for any costs already incurred, including shipping fees, return fees, payment handling fees, storage fees, or other related charges.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">16. Returns and Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Returns and refunds are reviewed case by case.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should contact us before returning any product. Products returned without prior approval may not be accepted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Due to the nature of tobacco products, returns may not be accepted if the product has been:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Opened<\/li>\n\n\n\n<li>Used<\/li>\n\n\n\n<li>Damaged by the customer<\/li>\n\n\n\n<li>Unsealed<\/li>\n\n\n\n<li>Altered<\/li>\n\n\n\n<li>Not in original packaging<\/li>\n\n\n\n<li>Not suitable for resale<\/li>\n\n\n\n<li>Returned without approval<\/li>\n\n\n\n<li>Affected by customer-side handling or storage<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If a return is approved due to customer-side reasons, the customer may be responsible for return shipping costs, payment handling fees, delivery fees, customs charges, and other related costs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a return or refund is approved due to our handling mistake, confirmed shipping damage, or confirmed parcel loss, we will review the case and provide a suitable solution.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">17. After-Sales Support<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers must contact us within 3 days after delivery or within 3 days after a delivery issue is confirmed if after-sales support is required.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After-sales cases may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Damaged parcel<\/li>\n\n\n\n<li>Missing item<\/li>\n\n\n\n<li>Wrong product received<\/li>\n\n\n\n<li>Lost shipment<\/li>\n\n\n\n<li>Returned parcel<\/li>\n\n\n\n<li>Delivery exception<\/li>\n\n\n\n<li>Failed delivery<\/li>\n\n\n\n<li>Order issue<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To help us review the case, customers may need to provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bestelnummer<\/li>\n\n\n\n<li>Trackingnummer<\/li>\n\n\n\n<li>Screenshot van de leveringsstatus<\/li>\n\n\n\n<li>Clear parcel photos<\/li>\n\n\n\n<li>Productfoto's<\/li>\n\n\n\n<li>Unboxing photos or video<\/li>\n\n\n\n<li>Een schriftelijke toelichting op de kwestie<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If the customer does not provide sufficient evidence, we may be unable to process a refund, replacement, redelivery, or claim.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">18. Damaged Parcels<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If a parcel arrives damaged, customers should contact us within 3 days after delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should keep the original packaging, shipping label, product packaging, and all items received until the case is reviewed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Clear photos or videos may be required.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may refuse after-sales support if the customer discards the parcel, destroys the packaging, fails to provide evidence, or reports the issue after the required period.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">19. Lost Parcels<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If a parcel appears to be lost, customers should contact us with the order number and tracking number.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will review the tracking status and may contact the logistics provider where appropriate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A parcel is not considered lost simply because it is delayed. The case must be reviewed based on logistics information, carrier confirmation, delivery status, and route conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a parcel is confirmed lost due to logistics reasons, we may offer a replacement, refund, partial refund, or other solution depending on the order details and shipping route.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">20. Returned Parcels<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If a parcel is returned due to customer-side reasons, destination restrictions, failed delivery, incorrect address, refusal to receive, customs issue, or failure to cooperate with courier or customs requirements, the customer may be responsible for return costs and other related charges.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If redelivery is possible, the customer may need to pay redelivery fees.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If redelivery is not possible, any refund may be reduced by shipping fees, return fees, customs charges, payment handling fees, or other costs already incurred.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">21. Refund Processing Time<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If a refund is approved, we will usually process the refund within 5\u201310 working days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The actual time for funds to appear in the customer\u2019s account depends on the payment method, bank, payment provider, and financial institution.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payment provider fees, currency exchange differences, blockchain network fees, bank charges, or other transaction costs may not be refundable where applicable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">22. Product Restrictions and Destination Limitations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Not all products can be shipped to all destinations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping availability depends on destination laws, customs requirements, product type, shipping route, and logistics conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to cancel or refuse an order if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The destination is restricted<\/li>\n\n\n\n<li>The product cannot be shipped to the destination<\/li>\n\n\n\n<li>Customs or import issues may apply<\/li>\n\n\n\n<li>The shipping route is unavailable<\/li>\n\n\n\n<li>The order creates legal, payment, logistics, or compliance concerns<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for confirming that their destination allows the purchase, import, delivery, and receipt of tobacco products.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">23. Prohibited Use of the Website<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers must not use this website for unlawful, fraudulent, abusive, or unauthorised purposes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You must not:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide false information<\/li>\n\n\n\n<li>Place orders on behalf of minors<\/li>\n\n\n\n<li>Attempt to purchase products where prohibited by law<\/li>\n\n\n\n<li>Use stolen payment information<\/li>\n\n\n\n<li>Abuse payment disputes or chargebacks<\/li>\n\n\n\n<li>Interfere with website security<\/li>\n\n\n\n<li>Copy website content without permission<\/li>\n\n\n\n<li>Use the website for fraudulent or illegal activity<\/li>\n\n\n\n<li>Violate applicable laws or regulations<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to refuse service, cancel orders, restrict access, or take appropriate action if we believe these Terms have been violated.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">24. Website Content and Intellectual Property<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All website content, including text, layout, graphics, images, product descriptions, logos, website design, and other materials, is provided for informational and commercial purposes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unless otherwise stated, website content belongs to AmberLeafShop or is used for product reference, supplier information, or website operation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may not copy, reproduce, distribute, modify, publish, or use our website content for commercial purposes without prior written permission.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Product names, brand names, trademarks, and logos may belong to their respective owners. Use of such names is for product identification only and does not imply official endorsement, ownership, or partnership unless expressly stated.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">25. Third-Party Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website or order process may involve third-party services, including payment providers, banks, financial service providers, logistics providers, postal services, couriers, freight forwarders, hosting providers, email service providers, or contact form tools.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These third parties may have their own terms, privacy policies, fees, processing times, restrictions, and compliance requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AmberLeafShop is not responsible for delays, fees, restrictions, errors, service interruptions, payment issues, delivery issues, or policy changes caused by third-party service providers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">26. Limitation of Liability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To the maximum extent permitted by law, AmberLeafShop shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, services, payment methods, shipping routes, or third-party providers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are not responsible for losses caused by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer violation of local laws<\/li>\n\n\n\n<li>Beperkingen per bestemming<\/li>\n\n\n\n<li>Customs delays or customs refusal<\/li>\n\n\n\n<li>Onjuiste klantgegevens<\/li>\n\n\n\n<li>Failed delivery due to customer-side reasons<\/li>\n\n\n\n<li>Payment provider delays or restrictions<\/li>\n\n\n\n<li>Courier or logistics delays<\/li>\n\n\n\n<li>Gevallen van overmacht<\/li>\n\n\n\n<li>Website interruptions<\/li>\n\n\n\n<li>Third-party service issues<\/li>\n\n\n\n<li>Packaging variation that does not affect product identity<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in these Terms excludes or limits liability where it would be unlawful to do so.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">27. Force Majeure<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AmberLeafShop shall not be liable for delay, failure, or inability to perform any obligation due to events beyond our reasonable control.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Voorbeelden hiervan zijn onder meer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Natuurrampen<\/li>\n\n\n\n<li>Extreem weer<\/li>\n\n\n\n<li>Oorlog of conflict<\/li>\n\n\n\n<li>Overheidsbeperkingen<\/li>\n\n\n\n<li>Wijzigingen in de douanevoorschriften<\/li>\n\n\n\n<li>Invoer- of uitvoerbeperkingen<\/li>\n\n\n\n<li>Stakingen<\/li>\n\n\n\n<li>Vluchtannuleringen<\/li>\n\n\n\n<li>Verstoringen bij de koeriersdienst<\/li>\n\n\n\n<li>Verstoringen in de postbezorging<\/li>\n\n\n\n<li>Epidemics or public health events<\/li>\n\n\n\n<li>Beperkingen van betalingsproviders<\/li>\n\n\n\n<li>Internet or system failure<\/li>\n\n\n\n<li>Tekort aan leveranciers<\/li>\n\n\n\n<li>Wetswijzigingen of wijzigingen in de regelgeving<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If a force majeure event affects an order, we may delay, modify, suspend, or cancel the order where necessary.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">28. Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customer personal information is handled according to our Privacy Policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should review our Privacy Policy to understand how we collect, use, store, protect, and share personal information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using our website or placing an order, you acknowledge that you have read and understood our Privacy Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">29. Changes to These Terms<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update these Terms &amp; Conditions from time to time to reflect changes in our business operations, products, payment methods, shipping services, legal requirements, or website policies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De bijgewerkte versie wordt op deze pagina geplaatst met een nieuwe datum bij \u201cLaatst bijgewerkt\u201d.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are encouraged to review these Terms regularly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Continued use of the website after changes are posted means that you accept the updated Terms.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">30. Governing Law and Disputes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms &amp; Conditions shall be governed by the laws of Scotland and the applicable laws of the United Kingdom.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a dispute arises, customers should first contact AmberLeafShop so that both parties can try to resolve the issue through good-faith communication.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the dispute cannot be resolved through customer support, the matter may be handled by the competent courts or authorities in Scotland or the United Kingdom, subject to applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">31. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about these Terms &amp; Conditions, your order, payment, shipping, after-sales support, or product information, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>AmberLeafShop<\/strong><br><strong>Website:<\/strong> <a href=\"https:\/\/amberleafshop.com\/nl\/\">https:\/\/amberleafshop.com\/<\/a><br><strong>E-mail:<\/strong> <a href=\"mailto:chunghwashop11@gmail.com\">chunghwashop11@gmail.com<\/a><br><strong>Telefoon \/ WhatsApp:<\/strong> +44 7922291211<br><strong>Zakelijk adres:<\/strong> 18 Royal Mile, Oude Stad, Edinburgh, EH1 1QG, Schotland, Verenigd Koninkrijk<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Last Updated: June 13, 2026 Welcome to AmberLeafShop. These Terms &amp; Conditions govern your access to and use of our website, products, order support, customer service, payment confirmation, shipping arrangements, and after-sales services. By visiting our website, contacting us, placing an order, or using our services, you agree to be bound by these Terms &amp; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-741","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/amberleafshop.com\/nl\/wp-json\/wp\/v2\/pages\/741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/amberleafshop.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/amberleafshop.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/amberleafshop.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/amberleafshop.com\/nl\/wp-json\/wp\/v2\/comments?post=741"}],"version-history":[{"count":2,"href":"https:\/\/amberleafshop.com\/nl\/wp-json\/wp\/v2\/pages\/741\/revisions"}],"predecessor-version":[{"id":744,"href":"https:\/\/amberleafshop.com\/nl\/wp-json\/wp\/v2\/pages\/741\/revisions\/744"}],"wp:attachment":[{"href":"https:\/\/amberleafshop.com\/nl\/wp-json\/wp\/v2\/media?parent=741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}