{"id":733,"date":"2026-06-13T09:37:43","date_gmt":"2026-06-13T09:37:43","guid":{"rendered":"https:\/\/amberleafshop.com\/?page_id=733"},"modified":"2026-06-13T11:45:35","modified_gmt":"2026-06-13T11:45:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/amberleafshop.com\/fr\/faq","title":{"rendered":"Foire aux questions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"733\" class=\"elementor elementor-733\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f7c3fc4 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"4f7c3fc4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-69cbbafc\" data-id=\"69cbbafc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26fdc348 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"26fdc348\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Foire aux questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f28a97 elementor-widget elementor-widget-text-editor\" data-id=\"7f28a97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Trouvez des r\u00e9ponses concernant les produits AmberLeafShop, la confirmation de stock, les types d'emballage, les modes de paiement, le paiement en USDT, l'exp\u00e9dition, la livraison DDP, les retours et le service apr\u00e8s-vente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d80bce1 elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"2d80bce1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Accueil<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Foire aux questions<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3a99e879 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a99e879\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5bef2a08\" data-id=\"5bef2a08\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e5fc253 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e5fc253\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3aa264c\" data-id=\"3aa264c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-539e8ecd elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-elementskit-header-info\" data-id=\"539e8ecd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"elementskit-header-info.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <ul class=\"ekit-header-info\">\n                                    <li>\n                            <a > \n                                <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>                                Foire aux questions                            <\/a>\n                        <\/li>\n\n                            <\/ul>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13177516 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"13177516\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions g\u00e9n\u00e9rales<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16061557 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"16061557\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">Avant de passer commande, veuillez lire les r\u00e9ponses ci-dessous pour vous informer sur la disponibilit\u00e9 des produits, les diff\u00e9rences d'emballage, la confirmation de paiement, les options d'exp\u00e9dition, la livraison DDP, les destinations soumises \u00e0 des restrictions et le service apr\u00e8s-vente.<\/p><p class=\"isSelectedEnd\">Pour obtenir une assistance plus rapide, veuillez nous contacter via WhatsApp en indiquant le nom du produit, la quantit\u00e9, le pays de destination et, si possible, le num\u00e9ro de commande.<\/p><p><strong>Ligne d'assistance :<\/strong><br \/><strong>T\u00e9l\u00e9phone \/ WhatsApp :<\/strong> +44 7922 291211<br \/><strong>E-mail :<\/strong> <a href=\"mailto:chunghwashop11@gmail.com\">chunghwashop11@gmail.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-76bff0d9\" data-id=\"76bff0d9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49b1d603 elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"49b1d603\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a37b705da225\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-49b1d603\">\n                        <a href=\"#collapse-a6e33056a37b705da225\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a6e33056a37b705da225\" aria-expanded=\"true\" aria-controls=\"Collapse-a6e33056a37b705da225\">\n                            \n                            <span class=\"ekit-accordion-title\">1. Quels sont les produits propos\u00e9s par AmberLeafShop ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a6e33056a37b705da225\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-49b1d603\" data-parent=\"#accordion-6a37b705da225\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>AmberLeafShop propose principalement le tabac \u00e0 rouler Amber Leaf Original en paquets de 50 g, disponible en sachets individuels de 50 g, en bo\u00eetes de 5 \u00d7 50 g et en bo\u00eetes de 10 \u00d7 50 g. En fonction des stocks disponibles, nous pouvons \u00e9galement proposer le Golden Virginia Original en paquet de 50 g, les cigarettes Lambert &amp; Butler Original en paquet de 20, les cigarettes Richmond King Size en paquet de 20, ainsi que d'autres produits du tabac de style britannique s\u00e9lectionn\u00e9s.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-49b1d603\">\n                        <a href=\"#collapse-ed795eb6a37b705da225\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ed795eb6a37b705da225\" aria-expanded=\"false\" aria-controls=\"Collapse-ed795eb6a37b705da225\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Dois-je v\u00e9rifier la disponibilit\u00e9 des stocks et l'emballage avant de passer commande ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ed795eb6a37b705da225\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-49b1d603\" data-parent=\"#accordion-6a37b705da225\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui. La disponibilit\u00e9 des produits, le type d'emballage, les images d'avertissement, le design du carton d'emballage et la version commercialis\u00e9e peuvent varier d'un lot \u00e0 l'autre. Nous vous recommandons de contacter le service client avant ou apr\u00e8s avoir pass\u00e9 commande afin de v\u00e9rifier l'\u00e9tat des stocks, la quantit\u00e9 de produits disponibles et le type d'emballage.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-49b1d603\">\n                        <a href=\"#collapse-3ec797f6a37b705da225\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3ec797f6a37b705da225\" aria-expanded=\"false\" aria-controls=\"Collapse-3ec797f6a37b705da225\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Quels sont les moyens de paiement disponibles ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3ec797f6a37b705da225\" class=\"collapse\" aria-labelledby=\"primaryHeading-2-49b1d603\" data-parent=\"#accordion-6a37b705da225\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les modes de paiement disponibles peuvent inclure la carte de cr\u00e9dit, le virement bancaire, l'USDT, Wise, Stripe, WeChat Pay, Alipay, Google Pay, Apple Pay et Western Union. Tous les modes de paiement ne sont pas disponibles pour chaque commande ou destination. Veuillez contacter le service client apr\u00e8s avoir pass\u00e9 votre commande afin de v\u00e9rifier les modes de paiement disponibles.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-49b1d603\">\n                        <a href=\"#collapse-e752d5a6a37b705da225\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e752d5a6a37b705da225\" aria-expanded=\"false\" aria-controls=\"Collapse-e752d5a6a37b705da225\">\n                            \n                            <span class=\"ekit-accordion-title\">4. Comment puis-je payer avec des USDT ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e752d5a6a37b705da225\" class=\"collapse\" aria-labelledby=\"primaryHeading-3-49b1d603\" data-parent=\"#accordion-6a37b705da225\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les options d'exp\u00e9dition peuvent inclure la livraison par coursier, le fret a\u00e9rien, l'envoi postal et un service maritime sp\u00e9cial, en fonction de la destination. Dans la mesure du possible, nous nous effor\u00e7ons g\u00e9n\u00e9ralement d'organiser une livraison DDP (droits de douane et taxes inclus), mais cette option n'est pas garantie pour toutes les commandes, tous les pays ou tous les itin\u00e9raires. Veuillez nous contacter avant l'exp\u00e9dition afin de confirmer la disponibilit\u00e9 de la destination, les d\u00e9lais de livraison, le mode d'exp\u00e9dition et le service DDP.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-49b1d603\">\n                        <a href=\"#collapse-ce5f5e86a37b705da225\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ce5f5e86a37b705da225\" aria-expanded=\"false\" aria-controls=\"Collapse-ce5f5e86a37b705da225\">\n                            \n                            <span class=\"ekit-accordion-title\">5. Combien de temps faut-il pour obtenir la confirmation du paiement ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ce5f5e86a37b705da225\" class=\"collapse\" aria-labelledby=\"primaryHeading-4-49b1d603\" data-parent=\"#accordion-6a37b705da225\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les paiements en USDT sont g\u00e9n\u00e9ralement valid\u00e9s dans les 30 minutes suivant la r\u00e9ception du num\u00e9ro de commande et du TXID corrects. Les autres modes de paiement peuvent n\u00e9cessiter une v\u00e9rification manuelle en fonction du prestataire de paiement, du montant de la commande, de la destination et du statut du paiement. Les commandes ne seront trait\u00e9es qu'une fois le paiement valid\u00e9.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-49b1d603\">\n                        <a href=\"#collapse-3e2acae6a37b705da225\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3e2acae6a37b705da225\" aria-expanded=\"false\" aria-controls=\"Collapse-3e2acae6a37b705da225\">\n                            \n                            <span class=\"ekit-accordion-title\">6. Quels modes de livraison proposez-vous ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3e2acae6a37b705da225\" class=\"collapse\" aria-labelledby=\"primaryHeading-5-49b1d603\" data-parent=\"#accordion-6a37b705da225\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les modes d'exp\u00e9dition peuvent inclure la livraison par coursier, le fret a\u00e9rien, l'envoi postal, un service maritime sp\u00e9cialis\u00e9 ou d'autres solutions logistiques disponibles. Le mode d'exp\u00e9dition disponible d\u00e9pend du pays de destination, du type de produit, du nombre de colis, des exigences douani\u00e8res et des conditions actuelles des itin\u00e9raires.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-49b1d603\">\n                        <a href=\"#collapse-8d691546a37b705da225\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8d691546a37b705da225\" aria-expanded=\"false\" aria-controls=\"Collapse-8d691546a37b705da225\">\n                            \n                            <span class=\"ekit-accordion-title\">7. La livraison DDP, taxes comprises, est-elle garantie ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8d691546a37b705da225\" class=\"collapse\" aria-labelledby=\"primaryHeading-6-49b1d603\" data-parent=\"#accordion-6a37b705da225\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Dans la mesure du possible, nous nous effor\u00e7ons g\u00e9n\u00e9ralement d'organiser une livraison DDP, taxes comprises. Toutefois, le mode de livraison DDP ne peut \u00eatre garanti pour toutes les commandes, tous les produits, toutes les destinations, toutes les quantit\u00e9s ou tous les itin\u00e9raires d'exp\u00e9dition. Dans certains cas particuliers, des droits de douane, des droits d'accise, des taxes \u00e0 l'importation, des frais de stockage, des frais de r\u00e9exp\u00e9dition ou des frais de retour peuvent s'appliquer \u00e0 destination.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-7-49b1d603\">\n                        <a href=\"#collapse-28a69116a37b705da225\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-28a69116a37b705da225\" aria-expanded=\"false\" aria-controls=\"Collapse-28a69116a37b705da225\">\n                            \n                            <span class=\"ekit-accordion-title\">8. Y a-t-il des destinations soumises \u00e0 des restrictions ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-28a69116a37b705da225\" class=\"collapse\" aria-labelledby=\"primaryHeading-7-49b1d603\" data-parent=\"#accordion-6a37b705da225\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui. Les produits li\u00e9s au tabac peuvent faire l'objet de restrictions dans certains pays ou certaines r\u00e9gions. AmberLeafShop ne garantit pas la livraison vers toutes les destinations. Toutes les commandes sont soumises \u00e0 une v\u00e9rification de la destination, \u00e0 la disponibilit\u00e9 des itin\u00e9raires d'exp\u00e9dition, \u00e0 la confirmation du paiement, aux exigences douani\u00e8res et aux restrictions l\u00e9gales locales.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-8-49b1d603\">\n                        <a href=\"#collapse-5695e036a37b705da225\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-5695e036a37b705da225\" aria-expanded=\"false\" aria-controls=\"Collapse-5695e036a37b705da225\">\n                            \n                            <span class=\"ekit-accordion-title\">9. Que dois-je faire si mon colis est endommag\u00e9 ou perdu ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-5695e036a37b705da225\" class=\"collapse\" aria-labelledby=\"primaryHeading-8-49b1d603\" data-parent=\"#accordion-6a37b705da225\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Veuillez nous contacter dans les 3 jours suivant la livraison ou dans les 3 jours suivant la constatation du probl\u00e8me. Indiquez-nous votre num\u00e9ro de commande, votre num\u00e9ro de suivi, joignez des photos ou des vid\u00e9os claires, des photos de l'\u00e9tiquette d'exp\u00e9dition, ainsi qu'une br\u00e8ve description du probl\u00e8me. Nous examinerons votre cas et vous proposerons une solution adapt\u00e9e, le cas \u00e9ch\u00e9ant.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-9-49b1d603\">\n                        <a href=\"#collapse-87e36a16a37b705da225\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-87e36a16a37b705da225\" aria-expanded=\"false\" aria-controls=\"Collapse-87e36a16a37b705da225\">\n                            \n                            <span class=\"ekit-accordion-title\">10. AmberLeafShop est-il r\u00e9serv\u00e9 aux acheteurs majeurs ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-87e36a16a37b705da225\" class=\"collapse\" aria-labelledby=\"primaryHeading-9-49b1d603\" data-parent=\"#accordion-6a37b705da225\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui. AmberLeafShop est r\u00e9serv\u00e9 aux acheteurs majeurs. Les clients doivent avoir l'\u00e2ge l\u00e9gal requis pour acheter des produits du tabac dans leur pays ou leur r\u00e9gion. Nous ne vendons pas aux mineurs et n'autorisons pas les achats par interm\u00e9diaire pour le compte de mineurs.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-46770a7d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"46770a7d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6c7b7877\" data-id=\"6c7b7877\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b4ab9e elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-elementskit-header-info\" data-id=\"8b4ab9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"elementskit-header-info.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <ul class=\"ekit-header-info\">\n                                    <li>\n                            <a > \n                                <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>                                Foire aux questions                            <\/a>\n                        <\/li>\n\n                            <\/ul>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a3cad7b elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1a3cad7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions relatives au paiement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c549427 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"7c549427\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">D\u00e9couvrez les r\u00e9ponses \u00e0 vos questions concernant les modes de paiement propos\u00e9s par AmberLeafShop, les paiements en USDT TRC20, les d\u00e9lais de confirmation des paiements, l'annulation des commandes et le traitement des remboursements. Les options de paiement peuvent varier en fonction de la commande, du produit, de la destination et de la disponibilit\u00e9.<\/p><p><strong>Ligne d'assistance :<\/strong><br \/>Pour une confirmation de paiement plus rapide, merci d'envoyer votre num\u00e9ro de commande et votre justificatif de paiement sur notre compte WhatsApp : +44 7922 291211.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4de16b99\" data-id=\"4de16b99\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32e96881 elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"32e96881\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a37b705dc29a\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-32e96881\">\n                        <a href=\"#collapse-a6e33056a37b705dc29a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a6e33056a37b705dc29a\" aria-expanded=\"true\" aria-controls=\"Collapse-a6e33056a37b705dc29a\">\n                            \n                            <span class=\"ekit-accordion-title\">1. Quels modes de paiement AmberLeafShop accepte-t-il ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a6e33056a37b705dc29a\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-32e96881\" data-parent=\"#accordion-6a37b705dc29a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>En fonction des d\u00e9tails de la commande et des disponibilit\u00e9s, AmberLeafShop peut accepter les paiements par carte de cr\u00e9dit, virement bancaire, USDT, Wise, Stripe, WeChat Pay, Alipay, Google Pay, Apple Pay et Western Union. Tous les modes de paiement ne sont pas disponibles pour toutes les commandes ou toutes les destinations ; il se peut donc que les clients doivent contacter le service client apr\u00e8s avoir pass\u00e9 leur commande afin de v\u00e9rifier les modes de paiement disponibles.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-32e96881\">\n                        <a href=\"#collapse-ed795eb6a37b705dc29a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ed795eb6a37b705dc29a\" aria-expanded=\"false\" aria-controls=\"Collapse-ed795eb6a37b705dc29a\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Comment puis-je payer en USDT ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ed795eb6a37b705dc29a\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-32e96881\" data-parent=\"#accordion-6a37b705dc29a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nous acceptons uniquement les paiements en USDT via le r\u00e9seau TRC20. Apr\u00e8s avoir pass\u00e9 votre commande, veuillez envoyer le montant exact en USDT indiqu\u00e9 lors du paiement \u00e0 l'adresse de notre portefeuille USDT TRC20. Une fois le paiement effectu\u00e9, envoyez votre num\u00e9ro de commande ainsi que le TXID \/ hachage de la transaction \u00e0 notre compte WhatsApp : +44 7922 291211. Nous confirmons g\u00e9n\u00e9ralement le paiement en USDT dans les 30 minutes.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-32e96881\">\n                        <a href=\"#collapse-3ec797f6a37b705dc29a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3ec797f6a37b705dc29a\" aria-expanded=\"false\" aria-controls=\"Collapse-3ec797f6a37b705dc29a\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Combien de temps faut-il pour que le paiement soit valid\u00e9 ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3ec797f6a37b705dc29a\" class=\"collapse\" aria-labelledby=\"primaryHeading-2-32e96881\" data-parent=\"#accordion-6a37b705dc29a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les paiements en USDT sont g\u00e9n\u00e9ralement valid\u00e9s dans les 30 minutes suivant la r\u00e9ception du num\u00e9ro de commande et du TXID corrects. Les autres modes de paiement peuvent n\u00e9cessiter une v\u00e9rification manuelle en fonction du prestataire de paiement, du montant de la commande, de la destination et du statut du paiement. Les commandes ne seront trait\u00e9es qu'une fois le paiement valid\u00e9.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-32e96881\">\n                        <a href=\"#collapse-e752d5a6a37b705dc29a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e752d5a6a37b705dc29a\" aria-expanded=\"false\" aria-controls=\"Collapse-e752d5a6a37b705dc29a\">\n                            \n                            <span class=\"ekit-accordion-title\">4. Que se passe-t-il si le paiement n'est pas effectu\u00e9 dans les d\u00e9lais ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e752d5a6a37b705dc29a\" class=\"collapse\" aria-labelledby=\"primaryHeading-3-32e96881\" data-parent=\"#accordion-6a37b705dc29a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Pour les paiements en USDT, le paiement doit \u00eatre effectu\u00e9 dans l'heure qui suit la passation de la commande. Si le paiement n'est pas effectu\u00e9 dans ce d\u00e9lai, la commande pourra \u00eatre automatiquement annul\u00e9e. Si vous souhaitez tout de m\u00eame poursuivre votre achat apr\u00e8s l'annulation, veuillez passer une nouvelle commande ou contacter le service client afin de v\u00e9rifier \u00e0 nouveau la disponibilit\u00e9 des produits et les modalit\u00e9s de paiement.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6e42634f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e42634f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-45064c46\" data-id=\"45064c46\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-701c7915 elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-elementskit-header-info\" data-id=\"701c7915\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"elementskit-header-info.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <ul class=\"ekit-header-info\">\n                                    <li>\n                            <a > \n                                <svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>                                Foire aux questions                            <\/a>\n                        <\/li>\n\n                            <\/ul>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e5403cb elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7e5403cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions sur la livraison<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48a95320 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"48a95320\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">D\u00e9couvrez toutes les informations concernant les modes de livraison d'AmberLeafShop, les d\u00e9lais de traitement des commandes, le suivi des envois, la livraison DDP (droits de douane et taxes inclus), les restrictions relatives aux destinations, les retards douaniers, ainsi que le service apr\u00e8s-vente en cas de colis endommag\u00e9s ou perdus.<\/p><p><strong>Ligne d'assistance :<\/strong><br \/>Vous souhaitez v\u00e9rifier votre destination avant de passer commande ? Contactez-nous sur WhatsApp : +44 7922 291211.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7f749045\" data-id=\"7f749045\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2acc2782 elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"2acc2782\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a37b705dde31\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-2acc2782\">\n                        <a href=\"#collapse-a6e33056a37b705dde31\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a6e33056a37b705dde31\" aria-expanded=\"true\" aria-controls=\"Collapse-a6e33056a37b705dde31\">\n                            \n                            <span class=\"ekit-accordion-title\">1. Quels sont les modes de livraison propos\u00e9s par AmberLeafShop ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a6e33056a37b705dde31\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-2acc2782\" data-parent=\"#accordion-6a37b705dde31\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les modes d'exp\u00e9dition peuvent inclure la livraison par coursier, le fret a\u00e9rien, l'envoi postal, un service maritime sp\u00e9cialis\u00e9 ou d'autres solutions logistiques disponibles. Le mode d'exp\u00e9dition disponible d\u00e9pend du pays de destination, du type de produit, du nombre de colis, des exigences douani\u00e8res et des conditions actuelles des itin\u00e9raires.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-2acc2782\">\n                        <a href=\"#collapse-ed795eb6a37b705dde31\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ed795eb6a37b705dde31\" aria-expanded=\"false\" aria-controls=\"Collapse-ed795eb6a37b705dde31\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Combien de temps faut-il compter pour le traitement de la commande et la livraison ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ed795eb6a37b705dde31\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-2acc2782\" data-parent=\"#accordion-6a37b705dde31\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Une fois le paiement confirm\u00e9, nous nous effor\u00e7ons g\u00e9n\u00e9ralement de traiter les commandes dans un d\u00e9lai de 1 \u00e0 3 jours ouvrables. Le d\u00e9lai de livraison d\u00e9pend du pays de destination, du mode d'exp\u00e9dition, des formalit\u00e9s douani\u00e8res, du traitement par le transporteur et des conditions logistiques en vigueur. Tout d\u00e9lai de livraison indiqu\u00e9 est donn\u00e9 \u00e0 titre indicatif uniquement et ne constitue pas une date de livraison garantie.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-2acc2782\">\n                        <a href=\"#collapse-3ec797f6a37b705dde31\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3ec797f6a37b705dde31\" aria-expanded=\"false\" aria-controls=\"Collapse-3ec797f6a37b705dde31\">\n                            \n                            <span class=\"ekit-accordion-title\">3. La livraison DDP (frais de transport et droits de douane inclus) est-elle disponible ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3ec797f6a37b705dde31\" class=\"collapse\" aria-labelledby=\"primaryHeading-2-2acc2782\" data-parent=\"#accordion-6a37b705dde31\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Dans la mesure du possible, nous nous effor\u00e7ons g\u00e9n\u00e9ralement d'organiser une livraison DDP, taxes comprises. Toutefois, le mode de livraison DDP ne peut \u00eatre garanti pour toutes les commandes, tous les produits, toutes les destinations, toutes les quantit\u00e9s ou tous les itin\u00e9raires d'exp\u00e9dition. Dans certains cas particuliers, des droits de douane, des droits d'accise, des taxes \u00e0 l'importation, des frais de stockage, des frais de r\u00e9exp\u00e9dition ou des frais de retour peuvent s'appliquer \u00e0 destination.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-2acc2782\">\n                        <a href=\"#collapse-e752d5a6a37b705dde31\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e752d5a6a37b705dde31\" aria-expanded=\"false\" aria-controls=\"Collapse-e752d5a6a37b705dde31\">\n                            \n                            <span class=\"ekit-accordion-title\">4. Que dois-je faire si mon colis est en retard, endommag\u00e9 ou perdu ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e752d5a6a37b705dde31\" class=\"collapse\" aria-labelledby=\"primaryHeading-3-2acc2782\" data-parent=\"#accordion-6a37b705dde31\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Si votre colis est en retard, endommag\u00e9, perdu, renvoy\u00e9 ou pr\u00e9sente un probl\u00e8me de livraison, veuillez nous contacter en indiquant votre num\u00e9ro de commande et votre num\u00e9ro de suivi. En cas de colis endommag\u00e9, veuillez nous contacter dans les 3 jours suivant la livraison et nous fournir des photos ou des vid\u00e9os nettes du colis, de l'\u00e9tiquette d'exp\u00e9dition et de l'\u00e9tat du produit.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Find answers about AmberLeafShop products, stock confirmation, packaging versions, payment methods, USDT payment, shipping, DDP delivery, returns, and after-sales support. Home FAQs FAQs General Questions Before placing an order, please read the answers below to understand product availability, packaging differences, payment confirmation, shipping options, DDP delivery, restricted destinations, and after-sales support. For [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-733","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/amberleafshop.com\/fr\/wp-json\/wp\/v2\/pages\/733","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/amberleafshop.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/amberleafshop.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/amberleafshop.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/amberleafshop.com\/fr\/wp-json\/wp\/v2\/comments?post=733"}],"version-history":[{"count":100,"href":"https:\/\/amberleafshop.com\/fr\/wp-json\/wp\/v2\/pages\/733\/revisions"}],"predecessor-version":[{"id":855,"href":"https:\/\/amberleafshop.com\/fr\/wp-json\/wp\/v2\/pages\/733\/revisions\/855"}],"wp:attachment":[{"href":"https:\/\/amberleafshop.com\/fr\/wp-json\/wp\/v2\/media?parent=733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}