Contact Us

Address

18 Royal Mile Old Town Edinburgh,
EH1 1QG Scotland UK

Phone

+44 7922291211

Get in Touch With AmberLeafShop

Have a question about Amber Leaf Original 50g, box options, packaging version, shipping route, payment method, or after-sales support? Contact our team before placing an order so we can help confirm the details for your destination.

Frequently Asked Questions

You can contact AmberLeafShop by WhatsApp, phone, email, or the contact form on this page. For faster support, please include the product name, quantity, destination country, and your question when contacting us.

Phone / WhatsApp: +44 7922291211
Email: [email protected]

Please provide the product you are interested in, such as Amber Leaf Original 50g, 5×50g box, 10×50g box, Golden Virginia, Lambert & Butler, or Richmond. You should also include the quantity, destination country, preferred shipping method, and preferred payment method so our support team can confirm the correct order details.

Yes. Shipping methods and delivery time vary by destination country. We may support courier delivery, air freight, postal shipping, and special line service. Please contact us before ordering to confirm the available route, estimated delivery time, and whether DDP tax-included delivery is available for your destination.

If your parcel is damaged, lost, returned, or has a delivery issue, please contact us within 3 days after delivery or after the issue is confirmed. Please provide your order number, tracking number, clear photos or video, and a short explanation of the problem so we can review the case.